Privacy Policy
Last updated: August 2026
Vibertel ("we", "us", "our") is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa. This policy explains how we collect, use, store, and protect your information when you visit our website or contact us.
1. Information We Collect
When you submit our contact form, we may collect:
- Full name
- Email address
- Phone number (optional)
- Service of interest
- Message content
- Date and time of submission
- Your POPIA consent confirmation
2. Purpose of Processing
We process your personal information solely to:
- Respond to your inquiry or quote request
- Provide information about our IT services
- Follow up on potential business engagements
- Comply with legal obligations where applicable
3. Lawful Basis
We process your information based on your explicit consent provided when submitting the contact form, and where necessary, for the legitimate interest of responding to business inquiries.
4. Sharing of Information
We do not sell or rent your personal information. We may share data only with trusted service providers (such as email or hosting providers) who assist us in operating our business, and only to the extent necessary to fulfil the purposes above.
5. Data Retention
We retain contact form submissions only for as long as necessary to respond to your inquiry and maintain relevant business records, unless a longer retention period is required by law.
6. Security
We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.
7. Your Rights Under POPIA
You have the right to:
- Request access to your personal information
- Request correction or deletion of your information
- Withdraw consent at any time
- Lodge a complaint with the Information Regulator of South Africa
8. Contact Us
For privacy-related requests or questions, contact:
Vibertel
Email: info@vibertelecoms.co.za
Phone: 031 001 2559 / 074 418 7628
Website: vibertelecoms.co.za